--- title: PILOXING® @Home - Troubleshooting Payment, Account creation, login --- Get Certified Today! [Live or On-Demand](https://www.piloxing.com/get-certified?hsLang=en-us) [![Official Logo of Piloxing Academy, LLC](https://www.piloxing.com/hs-fs/hubfs/piloxing-logo-light-1.png?width=208&height=54&name=piloxing-logo-light-1.png "Official Logo of Piloxing Academy, LLC")](https://www.piloxing.com?hsLang=en-us) - [About](https://www.piloxing.com/about) - [About Piloxing Brand](https://www.piloxing.com/about) - [About Our Programs](https://www.piloxing.com/the-workouts) - [About Viveca Jensen](https://www.piloxing.com/about/viveca-jensen/) - [Become an Instructor](https://www.piloxing.com/get-certified) - [Get Certified!](https://www.piloxing.com/get-certified) - [Club Licensing](https://www.piloxing.com/bring-to-club) - [Take a Class](https://www.piloxing.com/find-a-class) - [On-Demand Workouts](https://ondemand.piloxing.com/at-home-workouts) - [Find a Class](https://www.piloxing.com/find-a-class) - [Find an Instructor](https://www.piloxing.com/find-an-instructor) - [Shop](https://www.piloxing.com/shop-eu) - [Merchandise](https://www.piloxing.com/shop-eu) - [On-Demand Workouts](https://ondemand.piloxing.com/at-home-workouts) - [Community](https://www.piloxing.com/community) - [Connect With Us](https://www.piloxing.com/community) - [Blog](https://www.piloxing.com/blog) - [Login](https://www.piloxing.com/dashboard) ### Purchase, Account Creation and Login Troubleshooting [![Back to @Home Workouts Page](https://no-cache.hubspot.com/cta/default/3452386/be45a84e-18c1-4ea0-b388-4b2746c7ed38.png)](https://cta-redirect.hubspot.com/cta/redirect/3452386/be45a84e-18c1-4ea0-b388-4b2746c7ed38) --- ** ** 1. ### Go to:[PILOXING On-Demand ](https://www.piloxing.com/at-home-workouts?hsLang=en-us)at piloxing.com ![On demand @home landing page](https://www.piloxing.com/hs-fs/hubfs/Screen%20Shot%202022-02-04%20at%2011.15.45%20AM.png?width=615&name=Screen%20Shot%202022-02-04%20at%2011.15.45%20AM.png) --- 1. ### **Scroll down to subscribe to PILOXING® @HOME at the bottom of the page. Agree to terms of service.** ![subscribe to @home](https://www.piloxing.com/hs-fs/hubfs/Screen%20Shot%202022-02-04%20at%2011.18.36%20AM.png?width=809&name=Screen%20Shot%202022-02-04%20at%2011.18.36%20AM.png) ---   1. ### You will be redirected to the below page. Follow the steps below. ['Thank you for purchasing/ Log in Page’](https://www.piloxing.com/thank-you-for-subscribing-to-piloxing-home?hsLang=en-us) ![Picture3](https://www.piloxing.com/hs-fs/hubfs/Picture3.png?width=695&name=Picture3.png) ---   SAMPLE EMAILS #1 Email Receipt from Piloxing Academy Subject: Your receipt from ‪Piloxing Academy, LLC #xxxxxxx ![email 1](https://www.piloxing.com/hs-fs/hubfs/email%201.png?width=394&name=email%201.png) --- #2 E-mail from [info@piloxing.com](mailto:info@piloxing.com) Subject: Create your PILOXING Login ![email 2](https://www.piloxing.com/hs-fs/hubfs/email%202.png?width=375&name=email%202.png) --- #3 Email from [info@piloxing.com](mailto:info@piloxing.com) Subject: Congratulations! Your PILOXING account has been successfully created. ![email 4. png](https://www.piloxing.com/hs-fs/hubfs/email%204.%20png.png?width=398&name=email%204.%20png.png) --- 4. ‘MY ACCOUNT' Landing page once you log in. Click “Start Now” to get started. Can also update billing information here “View billing profile”. Can ‘logout’ at upper right.  Can come back to this screen from “My Account” ![Picture4](https://www.piloxing.com/hs-fs/hubfs/Picture4.png?width=801&name=Picture4.png) ---   1. ### Land on [@HOME ‘home’](https://www.piloxing.com/pia-resources/at-home?hsLang=en-us) page.    ON-DEMAND WORKOUTS: Workout to our library of recorded workouts including Live-stream recordings NUTRITION GUIDE: View and download the PILOXING® System Nutrition Guide ![@home landing page](https://www.piloxing.com/hs-fs/hubfs/Screen%20Shot%202022-02-04%20at%2011.20.13%20AM.png?width=708&name=Screen%20Shot%202022-02-04%20at%2011.20.13%20AM.png) ---   - [About](https://piloxing.com/about/) - [Our Story](https://piloxing.com/about/) - [About Viveca Jensen](https://piloxing.com/about/viveca-jensen/) - [The Workouts](https://piloxing.com/classes/) - [The Piloxing Workouts](https://piloxing.com/the-workouts/) - [The Mix](https://piloxing.com/programs/piloxing-themix) - [Find a Class](https://piloxing.com/classes/) - [Instructor Training](https://piloxing.com/classes/) - [Become an Instructor](https://piloxing.com/programs/) - [Join PIA](https://piloxing.com/programs/piloxing/pia/) - [Bring to Club](https://piloxing.com/bring-to-club/) - [Events](https://piloxing.com/events/) - [Shop](https://www.piloxing.com/shop) - [Instructor Login](https://piloxing.com/dashboard/) ### Follow us on Social Media! - [Facebook](https://www.facebook.com/Piloxing/) - [Instagram](https://www.instagram.com/piloxing/) - [Twitter](https://twitter.com/piloxing) - [YouTube](https://www.youtube.com/piloxing) - [About](https://www.piloxing.com/about) - [Get Certified](https://www.piloxing.com/programs/) - [Press](https://www.piloxing.com/press) - [Contact Us](https://www.piloxing.com/contact-us-piloxing.com) - [VPilates.com](https://vpilates.com/) ©2009 - 2026 Piloxing Academy, LLC and Piloxing, LLC. 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